You can update your email address, language, phone number, billing details, bank details, and agreement copy from your Holidu account. Log in, open the Account or Security area, and select the section you want to change. Most changes take effect after you click Save.

Keeping your account information current helps guests reach you and prevents issues at check-in. You can make these updates yourself at any time from your Holidu host account.

Where to Find Your Settings

1. Log in to your Holidu account.
2. Click the Holidu logo in the top right corner.
3. From the dropdown, select the section you want to update:
   • Account (general settings, personal information, bank information, reports and certificates, and your agreement)
   • Security (email and password)
4. Once you are in the Account area, you can also use the left-hand menu to move between settings.

How do I update my email address?

You can change your login email address in the Security section of your account. The new email address must not already be in use with Holidu.

• Go to Security.
• In the Email section, click Edit.
• Enter your new email address.
• Click Save.

How do I change my preferred language?

You can change the language used in your Holidu account from the Settings section under Account.

• Go to Account.
• Scroll down to Settings.
• Click Edit next to Language.
• Choose your preferred language.
• Click Save.

How do I update my phone number?

Your phone number is stored in your Billing Information section. Keep it current so Holidu can reach you about your bookings and account.

• Go to Account.
• Scroll to Billing Information.
• Click Edit.
• Enter your updated phone number.
• Click Save.

How do I edit my billing information?

You can update your organization name, billing address, or tax details in the Billing Information section. Accurate billing details help ensure your invoices and payments are processed correctly.

• Go to Account.
• Scroll to Billing Information.
• Click Edit.
• Update your organization name, billing address, or tax details.
• Click Save.

How do I edit my bank details?

Bank details are updated through our secure payment partner, Adyen. You will be redirected to Adyen to enter your new account information.

• Go to Account.
• Scroll to Bank Information.
• Click Edit. You will be redirected to our secure partner Adyen.
• If you already have an IBAN configured, delete the existing IBAN.
• Enter your new IBAN and follow the steps to update your bank details.
• Click Save.

For step-by-step instructions, see How to edit my bank details.

How do I download my agreement?

You can save a copy of your signed Holidu agreement from the Your Agreement section under Account.

• Go to Account.
• Scroll to Your Agreement.
• Click Download to save a copy of your signed Holidu agreement.

For step-by-step instructions, see Where can you find your Holidu Agreement?

Which changes require a new agreement?

Some changes to your account affect your legal relationship with Holidu and require a new agreement. You will need to contact us for assistance with these changes:

• Changing the organization name
• Changing the account holder name
• Changing from an individual to a legal entity, or the other way around
• Changing bank details to an account with a different holder