Why Connect Your Property to AVS Germany?

Connecting your property to AVS Germany helps you meet your legal obligation to report guest information to your local authority. It also gives you and your guests a documented, digital check-in process.

Is AVS available for my property?

The online check-in connection to AVS is visible for every host account in Germany. Two things must be true before you can activate it:

1. Your destination (Kurverwaltung, Tourismusbüro, or Gemeinde) must have activated the Holidu–AVS interface directly with AVS by emailing meldeschein@avs.de. Only your destination can take this step. Holidu cannot request it on your behalf.
2. Once activated, your destination will give you a configuration overview with three values: Kurverwaltungs-ID, Firmen-ID, and Objekt-ID.

If AVS does not appear as an option for your property at all, your destination has likely not completed step 1 yet. Contact them directly and ask them to reach out to meldeschein@avs.de.

Compatible regions

The AVS connection is available for the following destinations:

• Sellin
• Glowe
• Hessen
• Bad Neuenahr-Ahrweiler
• Rust
• Bad Krozingen
• Nordstrand
• Bad Kissingen
• Braunlage
• Binz
• Canow (Wustrow)
• Heringsdorf
• Kellenhusen
• Land Wursten
• Putbus
• Saal
• Timmendorfer Strand
• Travemünde
• Rostock/Warnemünde
• Wustrow
• Zingst
• Zinnowitz
• Pirma
• Friedrichshafen
• Radolfzell
• Öhningen
• Boppard
• Wittenberg
• Seelbach
• Altensteig
• Konstanz
• Bernkastel Kues
• Stockach
• Templin
• Graal-Müritz
• Langenargen

How to Connect Your Property to AVS

To connect your property, you need three configuration IDs from your destination. Then you add them in your Holidu App. The whole process takes about 15 minutes once you have your IDs.

Step 1: Get your configuration data from your destination

Before you start, request a configuration overview from your local tourist office. Ask specifically for the "Holidu / AVS interface" credentials so they send the correct document.

The overview contains three required fields:

Field	Description
Kurverwaltungs-ID	ID number of the Kurverwaltung
Firmen-ID	ID number of your business or property
Objekt-ID	Unique ID of your specific property

Tip: Have all three IDs ready before you start Step 2.

Step 2: Configure the connection in your Holidu App

1. In your Holidu App, go to Account.
2. Go to Online check-in for travelers and click Configure.
3. Select the property you want to configure, then click Configure again.
4. Click Connect to a registration authority and fill in your property information.

Step 2.1: Choose your guest signature method

• Automatic signature (recommended): Guests sign during online check-in. This means less friction and higher guest satisfaction.
• Manual signature (not recommended): Each guest must add their signature by hand.

Note: This setting applies to your entire account, not just one property.

Step 2.2: Turn on "Connection to a registration authority"

Toggle this option on for the property.

Step 2.3: Choose your data transmission method

• Automatic sending (recommended): Guest data is sent to AVS automatically.
• Manual sending (not recommended): You must open and send each booking individually.

Step 2.4: Select AVS and your municipality

• Under "Send information to," select AVS.
• Select your municipality (Kommune).
• If your municipality does not appear, your destination's connection with AVS may not be fully set up yet. Contact your destination or serviceteam@holidu.com.

Step 2.5: Enter your configuration data

Enter the three values from Step 1: Kurverwaltungs-ID, Firmen-ID, and Objekt-ID. After you save, a table of available registration categories loads automatically from AVS. You can adjust these manually if needed.

Step 3: Save your settings

Click Save changes. Under Details in the overview, you will see confirmation that the connection was set up successfully.

Step 4: Digital guest card or manual registration form

If your destination offers a digital guest card, you can turn it on in the same section.

If automatic sending is not available or not working, you can still register a guest manually. Open the relevant booking, generate the registration form (Meldeschein) as a PDF, and print it for your guest.

Step 5: What your guests experience

1. The guest receives an online check-in link with their booking confirmation.
2. The guest fills out the online check-in form.
3. If automatic sending is on, their data is sent to AVS automatically.
4. If enabled, the guest receives a digital guest card.

You can check the registration status of each booking in your booking overview. You can also resend the check-in form to a guest at any time from there.

Need Help? Who to Contact

• Your municipality does not appear as an option: Contact your destination directly, or serviceteam@holidu.com.
• AVS does not show as an option at all: Your destination has not yet activated the interface with AVS. Ask them to email meldeschein@avs.de.
• Any other setup question: Contact your Account Manager, or serviceteam@holidu.com if your property is not managed by a dedicated Account Manager.

Frequently Asked Questions

What do I need before I start?

You need your Kurverwaltungs-ID, Firmen-ID, and Objekt-ID from your destination. See Step 1 above for details.

Is the connection secure?

Yes. Guest data is transmitted over an encrypted connection.

Why can't I find my municipality in the list?

Your destination has not completed its AVS connection yet. Contact them directly.

Why isn't AVS showing as an option for my property at all?

Your destination has not yet activated the interface with AVS. They need to email meldeschein@avs.de to request activation.

Who gives me my three IDs?

Your local Kurverwaltung, Tourismusbüro, or Gemeinde provides them. Holidu and AVS do not issue these IDs directly.

Can I request AVS activation myself?