To connect your Holidu property to Mossos d'Esquadra, you first register your establishment on the Mossos d'Esquadra website. Then you activate the Online Check-in feature in Holidu. Once connected, guest data is transferred automatically, which helps you stay compliant with Catalonia's guest registration rules.

Why Connect to Mossos d'Esquadra?

Connecting to Mossos d'Esquadra helps you comply with local regulations on guest information reporting in Catalonia. It also supports guest safety and keeps the legal process for your property on track.

How Do I Register My Establishment with Mossos d'Esquadra?

Follow these steps to create your establishment account:

1. Access the Mossos d'Esquadra website. Visit the Mossos d'Esquadra website. On the homepage, click "Establishment registration" in the upper-left corner.

2. Complete and submit the registration form. In the "Establishment registration" section, click "Establishment registration form (PI-15)." Fill out all required fields and click "Accept." Sign the form and submit it electronically. Scan and attach the DNI, NIE, NIF, or passport of each person listed in the form. If you cannot submit the form electronically, follow the guidelines in section 2 of the user manual, which you can find in the Documentation section of the website.

3. Receive your credentials. After your establishment is registered, you will receive a username and password. Use these to access the traveller registration system on the Mossos d'Esquadra website.

What Is the Online Check-in Feature?

The Online Check-in feature lets you connect your properties to Mossos d'Esquadra. Once connected, Holidu transfers guest data automatically after guests complete the online check-in form.

How Can I Connect My Property in Holidu?

If you use the mobile app, make sure you have the latest version installed before you start.

1. In your Holidu app, open "Tools" in the left side menu and click "Online Check-in."

   

2. Activate the feature, then click "Save changes" at the end of the form.

3. If no error message appears, your property is now connected to Mossos d'Esquadra.

4. Close the form and confirm that the connection is active.

Frequently Asked Questions

What should I do if I lose my Mossos d'Esquadra credentials?

Visit the Mossos d'Esquadra website to recover your account information or reset your password.

Is this process secure?

Yes. Holidu prioritizes your privacy and security by using strong data encryption.

Thank you for prioritizing a secure and compliant hosting experience. Local-language support is available across our 7 European markets.