You can configure your property's amenities in your Holidu host account. Log in, select the property you want to update, scroll down to "Amenities", and select or unselect the items that apply. Changes are saved automatically.

How do I configure amenities on Holidu?

1. Log in to your host account and select the property you want to modify.
2. Scroll down and click on "Amenities".
3. Activate or deactivate amenities by selecting or unselecting them.
4. Your changes are saved automatically. Allow up to 24 hours for the updates to appear on the platforms where your listing is distributed.
5. Update your property description if needed to reflect the changes. You can do this yourself at any time. Learn how in generating your property description.

Which amenities do guests ask about most before booking?

Guests often want more details before they book. These are the amenities they ask our Customer Service about most, so make sure they are configured or described accurately:

• Wi-Fi: Is it suitable for video calls and remote working?
• Pets: If pets are allowed, specify the accepted number or type of pet.
• Baby equipment: Are cots and high chairs always available, or can they be requested? How many are there, and is there an extra fee?
• Safe bicycle or motorbike storage: How many spaces are there, and is the storage indoor, outdoor, or sheltered?
• Early check-in and late check-out: Is there an extra charge?
• Air conditioning: Which rooms have it? Air conditioning can only be configured if it is available throughout the property.
• Parking: Is it at the property or nearby? Are spaces shared or private?
• Accessibility: Is there step-free access, and is the interior suitable for people with reduced mobility? Is there a lift?
• Heated pool: Is it heated all year round, and is there an extra charge?
• Shared pool: How many other guests share it?

What should I keep in mind when configuring amenities?

• Offer amenities for free where possible. Extra fees can put guests off booking.
• If an amenity cannot be configured, describe it in your property description text.
• Any amenity you configure must be legally available for free and at all times. Items available only for a fee, such as towels or bed linen, should be configured only as fee-based add-ons, as they cannot be filtered as amenities on booking platforms.
• Keep your configuration accurate. Errors can lead to booking cancellations or compensation claims from guests or platforms.

What if I need to change an amenity for an existing booking?

If a change negatively affects a guest who has already booked, inform them as early as possible and ask for written confirmation that they still wish to stay, with a clear deadline to respond. If they decline, grant them a free cancellation, as you cannot provide what they booked. You may also offer a small discount to keep the booking.