A clear property description sets the right expectations and helps guests avoid surprises. Cover accessibility, shared spaces, noise, security, and pets, because these are the topics guests ask about most.

What should I include in my property description?

• Accessibility: Mention whether there are stairs, if the property suits people with reduced mobility, and whether it is on the first floor or requires an elevator.
• Host presence: State whether you live on-site and share any spaces with guests.
• Noise and surroundings: Note any nearby construction schedules, highways, bars, or other sources of sound.
• Security devices: Share their locations and confirm they will be turned off during the stay.
• Maintenance visits: Let guests know if a cleaner, pool cleaner, or gardener will visit during their stay.
• Shared amenities: Specify who shares the pool or garden, along with any pool hours, seasonal limits, or entry codes.
• Pets and animals: Include any animals on-site or nearby, since some guests have allergies.

What do guests ask about the most?

Guests most often ask about noise, stair-free access, shared spaces, pool availability, pets, and security devices. Answering these upfront reduces guest messages and supports positive reviews.

Ready to update your listing? Follow our guide on how to update your property description. You can also browse all topics in the Holidu Help Center.