No, you cannot customize the host name shown in your property ad on partner channels. Holidu appears as the host on Booking.com, Airbnb, and Vrbo for technical and contractual reasons. Your name appears as the host only on the Holidu channel and on your Direct Booking Website.
Why can't I change the host name on partner channels?
When your property is published on Holidu, it is also distributed to partner channels such as Booking.com, Airbnb, and Vrbo. The host name on these channels cannot be customized. This setup helps in the following ways:
- Guests can book through trusted partner channels with a recognizable name attached.
- The connection between Holidu and external channels stays compliant with channel rules.
- Your property reaches a wider audience, while Holidu manages the channel-side administration for you.
When will my name appear as the host?
There are two cases where your name is shown instead of Holidu's:
- On the Holidu channel, your name appears as the Host, while Holidu is listed as the Manager.
- On your Direct Booking Website ("My Website"), your name is visible in the "Your Host" section at the top of the page.
How can I personalize my host profile on my Direct Booking Website?
In the "Your Host" section of your Direct Booking Website, you can add a short bio to build trust with guests. A personal introduction helps guests feel confident before they book. To learn how to set this up, see How to create and customize your Direct Booking Website.
Can I change the property name or other ownership details?
If you need to update your property name or other ownership details in your ad, please contact the Holidu Customer Happiness Team. They can review your request and advise you on the next steps.
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We’re here to help. You can contact us directly if you need assistance or have questions.
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