Important: Only the host (the primary account holder in Holidu) can complete company account verification. Verifying your company helps us confirm that your business is legitimate and keeps payouts and bookings secure. This guide walks you through each step of the company verification process on Holidu, from your company details to your payout details. Verification is secure, and all information is submitted in an online environment.

Before you begin, review the requirements below and prepare your documents so the process goes smoothly. A short video walkthrough and a full PDF guide with screenshots are also available further down this page.

Watch the Video Guides

These videos walk you through each part of the verification process in English:

• How to verify your company details?
• How to verify the decision makers?
• How to verify your payout details?

Step 1: Verify Your Company Details

Have the following documents ready before you start:

• Company registration number
• Proof of registration (for example, a certificate of registration or a trade register extract)
• ID document(s) of the legal representative(s)
• Tax ID document (not always required)

Follow these steps:

1. Log in to your Holidu account. Go to the Account tab and click Validate to start the process. You might be asked to sign a new agreement. Accept it to continue. This will not affect your pricing.

2. Select your company type. Choose the type of company you are verifying, for example Private Company or Public Company.

3. Enter your company information. Fill in your company registration number and your VAT number if you have one. If you do not have a VAT number, select "Don't have a VAT number." Enter your company address using the search field. The address will autofill the relevant fields.

4. Upload the required documents.

   • Proof of registration: Upload a recent extract from the trade register or a similar document. Make sure it is clear and legible. You can find your business registration details on an official registration document issued by the relevant authorities in your country. It should be no older than 12 months or contain a recent date.
   • Tax document (if required): Upload a tax document that shows the company name and tax ID, issued by your country's tax authority.

5. Review and submit. Double-check all the information you have provided, then click Submit to complete this step.

Step 2: Verify Decision Makers and Legal Representatives

Have the following ready:

• Address details of the decision makers or legal representatives
• ID documents (passport, driving licence, or national ID card)

Follow these steps:

1. Add decision maker details. Add the personal details of at least one signatory, meaning the person legally authorized to sign on behalf of your company. Enter their address using the search field. It will autofill the fields.

2. Verify the identity of the decision makers.

   • Instant Verification (recommended): Select the country of issuance and the document type (passport, driving licence, or ID card). Scan the QR code with your phone and take clear photos of the document for immediate verification.
   • Manual Upload: Choose the document type and upload high-quality photos of the document. Click Next to submit. Verification may take up to 72 hours.

Step 3: Verify Your Payout Details

The name of the bank account holder must match the company name you provided earlier. Bank accounts held under the name of a legal representative or decision maker cannot be accepted for company verification. The account must be in the company's name.

Choose one of the two verification methods:

• Instant Verification (not available in Greece, Austria, and Italy): Search for and select your online banking provider. Log in to your bank account through Tink, our trusted partner. Your banking login details are not stored. They are used only for verification.

• Manual Verification: Enter your bank details and upload a recent bank statement issued within the last 12 months. The statement must show the company name and IBAN. For non-EU residents, it must also show the bank location. Click Next to submit. Verification may take up to 72 hours.

Step 4: Complete Verification

• If you used Instant Verification, your status should update immediately.
• If you used Manual Upload, the process may take up to 72 hours. You can check your verification status in your Holidu account. Once verification is complete, the status will change from "In Review" to "Complete."

Need More Help?

If you run into any issues during the process, check our FAQ article for more help: Account Verification Frequently Asked Questions.

Download the Step-by-Step PDF Guide

For a complete walkthrough with screenshots, download the English manual: English Manual.

Tips for a Smooth Verification Process

• Check document clarity: Make sure all documents are clear, well lit, and easy to read.
• Keep information consistent: Make sure names and addresses match across all documents.
• Monitor your email: Watch your inbox for updates or any additional steps needed to complete verification.