After booking, you can find your property details in your booking confirmation email and in your reservation or trip page on the platform where you booked. Your host can also be reached through the platform's messaging inbox. Check these places first, as they hold the details tied to your specific reservation.

Where to find your booking details

  • Booking confirmation email: Contains your reservation number, dates, and the property address once it has been shared.
  • Reservation or trip page: Log in to your account on the booking platform and open your upcoming trip to view the full reservation summary.
  • Platform app: Most booking platforms show your reservation details in the app, so you can access them on the go.

How to contact your host

Use the messaging feature on the booking platform to contact your host. Messages sent through the platform keep a record of your conversation and help protect your booking. Do not share personal payment details outside the platform.

What if you still cannot find your details?

If the information is missing, check your spam folder for the confirmation email or contact the booking platform's customer support team. For more guidance, visit the Holidu Help Center.

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