Looking for a stay that is easy to get around for you or a loved one with reduced mobility? Here is everything you need to know about finding a fully accessible property on Holidu.

Can I find a fully accessible property on Holidu?

Yes. Holidu lists barrier-free properties, which are designed to be fully accessible for guests with disabilities. You can filter your search for "barrier-free" or "wheelchair-accessible" properties. If you need specific features, check the amenities section of each listing before you book.

What is the difference between barrier-free and disability-friendly properties?

Barrier-free properties offer comprehensive access throughout the property. Disability-friendly properties include some features that make them more comfortable for guests with limited mobility, but they may not be fully accessible.

Barrier-free properties generally include:

  • Wheelchair-accessible areas
  • Ramps or step-free entrances
  • Accessible bathrooms with grab bars or roll-in showers
  • Step-free access to all key areas of the property

Disability-friendly properties may include:

  • Step-free access
  • Step-free interiors
  • Lifts
  • Raised toilet seats
  • Wide doors

How do I find an accessible property?

  1. Enter your destination and travel dates in the search bar.
  2. Use the filters to select "barrier-free," "wheelchair-accessible," or specific disability-friendly amenities.
  3. Open each listing and review the amenities section for details on accessibility features.

What should I do if I have specific accessibility needs?

Contact Holidu Support before you book to confirm that the property meets your needs. Share a list of your requirements, such as minimum doorway width, bathroom access, or other specific needs.

Who should I contact with accessibility questions?

  • Before booking: Contact Holidu Support through the Help Center.
  • After booking: Contact your host. You can find their contact details in your booking confirmation.

We hope you find the perfect home away from home for a stay free of doubt and full of joy! For more help, visit our Help Center topics.

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