Where can I see the extra fees for my booking?

You can see any extra fees for your booking in the confirmation email Holidu sent you when you made your reservation. Open that email to check whether there are additional costs that you need to pay locally, either at the property or during your stay.

How do I find the extra fees in my confirmation email?

Follow these steps to find the extra fees for your booking:

1. Search your inbox for the confirmation email from Holidu. If you cannot find it, check your spam or junk folder.
2. Open the email and review the booking details and payment information.
3. Look for any costs listed as payable locally, in addition to the price you paid through Holidu.
4. Note the amount of each fee and how it should be paid.

What kinds of extra fees can be included in my booking?

Not every booking has extra fees. The fees that apply depend on the property and destination. Common examples include:

• Cleaning fees
• Tourist or city taxes
• Security deposits to be returned after your stay
• Utility or energy charges

What if I cannot find any extra fees in my confirmation email?

If your confirmation email does not list any extra fees, your booking may not have any local costs to pay. If you are unsure, contact Holidu Customer Support through the Holidu Help Center before your trip so you know exactly what to expect.

Tips for checking your extra fees before you travel

• Save or download your confirmation email so you can check it at any time.
• Review the extra fees a few days before your arrival so you can prepare the right payment.
• Check how you can pay each fee, such as cash or card, and whether you need to pay on arrival.

For more answers about your booking, visit the Holidu Help Center.