After you book on Holidu, the payment schedule depends on the property and the date of your booking. Many bookings require a first payment at the time of booking, with any remaining balance due before check-in. Your exact due dates are shown in your confirmation email and under "My Bookings" in your Holidu account.

When Do I Need to Pay After Booking?

The timing of your payments depends on your booking. Common scenarios include:

• Full payment at booking: The total amount is charged when you confirm your reservation.
• Split payment: A first payment is charged at booking, and a second payment is due on a later date before your arrival.

The payment structure for your stay is always shown before you complete your booking, so you can see exactly what you will pay and when.

When Is the Second Payment Due?

If your booking requires a second payment, the due date is displayed in two places:

• Your booking confirmation email
• Your Holidu account, under "My Bookings"

Check these sources first if you are unsure when your next payment is scheduled. The dates may vary from one booking to another, so always rely on the details shown for your own reservation.

Will I Receive a Reminder Before My Payment Is Due?

Yes. Holidu sends reminders before a payment is due so you have time to make sure your payment method has sufficient funds available.

What Happens If My Payment Fails?

If a payment does not go through, you will receive a notification asking you to update your payment method. Please act promptly, as the booking may be cancelled automatically if the payment is not completed by the deadline.

If you experience any payment issues, check your confirmation email and your "My Bookings" page first. If you still need help, you can contact Holidu customer support through the Holidu Help Center.

Frequently Asked Questions

Can I pay the full amount at booking instead of in instalments?

Whether you can pay the full amount upfront depends on the options available for your property. Check the payment details shown during booking and in your confirmation email.

Where do I find my payment details after booking?

Your payment details, including amounts and due dates, are in your confirmation email and under "My Bookings" in your Holidu account.

What should I do if I have questions about my payment schedule?

Review your confirmation email and "My Bookings" page for the latest information. For further assistance, visit the Holidu Help Center to get in touch with our support team.