Whether you can change your payment method on Booking.com depends on the payment option you selected when you booked. If you chose "Pay Now," Booking.com manages your payment, so you need to contact their customer service. If you chose "Pay On," Holidu processes your payment, and you can update your payment method if the original payment fails.

How do I change my payment method if I chose Pay Now?

If you selected "Pay Now," Booking.com fully manages your payment. Holidu does not have access to your payment details. To update your payment method, contact Booking.com's customer service team via chat or phone call.

How do I change my payment method if I chose Pay On?

If you selected "Pay On," Holidu is responsible for processing your payment. You can update your payment method only when a payment fails:

  • If your payment fails, you will have the opportunity to update your payment method.
  • We will send you a secure payment link by email.
  • Use the link to enter a new payment method and complete your transaction.

Can I change my payment method after a successful payment?

No. If your original payment goes through successfully, the payment method cannot be changed.

To learn more about managing your booking, visit our Help Center topics.

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