If your host is misbehaving or rude, our team can step in to help mediate the situation on your behalf. Document what happened, then contact us directly with a clear description of the issue and any evidence you have.

How do I file a complaint about my host?

1. Document the incident: Record specific details of the incident, including what was said or done.
2. Gather evidence: Save any relevant messages or emails that illustrate the host's behavior.
3. Contact us directly: Fill in the form at the end of this page. Provide a clear and objective description of the issue, along with any evidence you have.

What happens after I submit my complaint?

Once you submit your complaint, our team will step in to help mediate the situation with the host and work towards a resolution that ensures your comfort and safety. We will get back to you as soon as possible, because your concerns are important to us.