Where can I find my check-in instructions?
Your check-in instructions, including the exact property address and key collection details, are in your Holidu booking confirmation. You can also find them in your Holidu account under your reservation. Holidu sends these details by email after you book, so check your inbox first.
How do I check my booking confirmation email?
After you book, Holidu sends a confirmation email that includes your check-in information. Follow these steps to find it:
- Open your email inbox and search for emails from Holidu.
- Look for the booking confirmation with your reservation details.
- If you cannot find it, check your spam or junk folder.
How do I find my check-in instructions in the Holidu app or on the website?
You can view your check-in details at any time by logging into your Holidu account. Follow these steps:
- Open the Holidu app or go to Holidu.
- Log in to your account.
- Go to the "Bookings" section.
- Select your reservation to see your check-in details, including the address and key collection instructions.
What should I do if I have not received my check-in instructions?
If you have not received your check-in details as your arrival date gets closer, first check your spam folder and your Holidu account. If you still cannot find them, contact your host directly. You can find the host's contact details in your booking confirmation.
When will I receive my check-in instructions?
Holidu usually shares your check-in instructions in your booking confirmation right after you book. Keep this email and your Holidu account login handy so you can review the details before you travel.
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