If you cannot log into your Holidu account, the most common causes are a typo in your email address or password, or an account that has not been created yet. Creating an account takes only a few minutes, and resetting a forgotten password is quick. Follow the steps below to get back into your account.

How do I create a Holidu account as a guest?

A Holidu account is not created automatically when you make a booking, so you need to set one up yourself. You can sign up with a social login or with your email address.

1. Go to holidu.com.
2. Click Account in the top right corner.
3. Select Log in for guests from the dropdown menu.
4. On the login page, choose one of the following options:
   • Continue with Google, Apple, Facebook, or Microsoft, or
   • Select Continue with E-mail to create an account with your email address.
5. Follow the prompts to complete the setup.

Once your account is created, you can link your existing reservations by entering your last name and your booking code.

What should I check for typos when logging in?

Small mistakes, such as a wrong letter, an extra space, or the wrong capital letters, can stop you from logging in. Check the following before you try again:

• Your email address is spelled correctly and has no extra spaces before or after it.
• Your password is entered exactly as you created it, including upper and lower case letters and numbers.
• Caps Lock is turned off.
• Your phone or browser has not autofilled an old or incorrect email address or password.

If you signed up with Google, Apple, Facebook, or Microsoft, use that same option to log in. Using a different method may lead to a different account.

What should I do if I forgot my Holidu password?

You can reset your password from the login page. Holidu will send you instructions to create a new one.

1. Go to the login page by clicking Account and then Log in for guests.
2. Click Forgot Password.
3. Enter the email address linked to your account.
4. Open the email from Holidu and follow the link to set a new password.
5. Log in with your new password.

If you do not see the email, check your spam or junk folder. Make sure you entered the email address you used when you created your account.

What if I still cannot log in?

If you have followed the steps above and still cannot log in, our Support Team can help you find and recover your account. Visit our Help Center to get in touch with us.